Tide with bleach alternative

Tide With Bleach Ruined My Towels

by Guitar Guru

Here’s a review of Tide with Bleach from my friend Suzanne, the Guitar Guru, who had a bad experience with this detergent.

Suzanne says:

I recently used Tide Plus Bleach for the first time and what a disaster! It ruined my brand new, expensive, light green “Macy’s Hotel” towels – creating bleach spots all over them. PLUS, it ruined my 10-year old, purple Charisma towels (same bleach spots) that I’ve never had washing issues with.
Macy’s told me that it wasn’t their fault, that it was the fault of the detergent, and they would not replace my towels.
And, I must agree that it’s not Macy’s fault! Do you think I should approach Tide and ask them to replace my towels? If so, do you have contact info for me? Thanks!

Taylor says:

Suzanne, I’m sorry to hear you had this problem with Tide with Bleach. I know you previously had written me to share how much you loved Tide liquid detergent, so I know this feels like an even bigger betrayal of your trust in this brand.
You didn’t tell me if you used the powder or the liquid variety, and apparently they have a slightly different formula, although both are actually not made with chlorine bleach, but instead with “bleach alternative,” which is supposed to be color-safe.
In fact, the FAQs on the Tide website about the Tide with Bleach product states:The bleach in Tide with Bleach is a special, oxygen-based bleach, not chlorine bleach. Therefore, it does not affect the colors or fibers of your fabric like chlorine bleach can. This special bleach also helps to remove tough stains.
Further, the website explained the difference between the Tide Plus Bleach powder, versus the Tide with Bleach Alternative, in the liquid version, saying:Both products are designed to deliver outstanding stain removal and whitening. Tide Powder with Bleach is a non-chlorine bleach with a bleach activator. Tide Liquid with Bleach Alternative contains special ingredients to whiten clothes as an alternative to bleach.
I would definitely call Procter & Gamble, the manufacturer of this product, to discuss the problem with them, since this definitely should not be happening since it is allegedly safe for use with colors. You can call their toll free number at 1-800-879-8433
Monday through Friday, 9:00AM to 6:00PM EST.
I am wondering if this had anything to do with the way you added the detergent to the washer? If you add the detergent first, and let it mix with a bit of water it will be diluted before it touches your fabrics. However, if you add the clothes and then pour the detergent on top this will allow the detergent to touch the clothes, undiluted.
I’m not saying this is what happened here. I’m just kind of conjecturing about what may have happened in this case.
***Update: Suzanne wrote me back to answer a couple of my questions, so here’s what she told me below.***
Thanks for your comments, Taylor! To answer your questions…
– I used the liquid form of Tide with Bleach.

– Also, a friend who stayed overnight kindly did the towels before she left. I suspect that she may have put the liquid directly onto the towels. But, I’ve done that MANY times myself, but only while the machine was filling-up. I wonder if she let the detergent sit on the towels for a long time ….?
– Finally, thanks for the customer service phone number. I’m definitely going to call!
***End up update***
Has anyone else had this problem with this variety of Tide detergent? Or, have you used this type of detergent and loved it? Either way, I would love it if you shared your reviews with me. You can share your Tide detergent review here, or read other reviews that have already been submitted.

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June 20, 2013 — — Tide detergent is so sought after that retailers in Colorado are locking up the product and hiring undercover security guards to patrol their aisles. While Tide is the most popular laundry detergent, other brands are nearly as good or better and cost less, says a top consumer testing group.

Tide is perennially a top performer in Consumer Reports’ annual laundry detergent study, but this year some other products, including a store brand, broke into the top-ranked products.

Wisk Deep Clean rated highest among conventional detergents while Costco’s Kirkland Signature is becoming a brand to be reckoned with among the name brand players, the magazine reported.

Consumer Reports senior editor Daniel DiClerico said laundry detergent is a “fun category” because manufacturers tweak their formula more frequently than, say, toilet paper.

Read More About the Best and Worst Toilet Papers

Products can be changed and new products introduced for several reasons, like cost-cutting, environmental green features or performance.

Consumer Reports tests each detergent for things like general cleaning and the ability to remove grass, blood and collar rings.

“Tide is really a perennial winner,” DiClerico said. “You always know they’re going to be in the running. It was exciting to see competition from Wisk and more surprisingly from Kirkland, a bargain brand. To see a value brand like that outperforming the big dogs like Tide in a couple of categories — I would say that’s the big surprise this go around.”

By virtue of being a Costco brand, Kirkland is cheaper, but not the least expensive detergent Consumer Reports tests. Among the recommended brands, it offers the best value, he said.

While Tide Pods were the only single-use detergent to be recommended by Consumer Reports last year, it ranked behind Costco’s Kirkland Signature Ultra Clean Pacs this year. They performed slightly better while costing 8 cents less per load.

DiClerico cautioned parents to keep the pacs and pods, which can look like candy, out of the hands of young children.

Consumer Reports’ list of “losers” became longer this year. Martha Stewart Clean 2X was its lowest-rated detergent and All 2X Ultra Stainlifter and Basics 2X Concentrated were dinged for “unimpressive cleaning on grass, blood, and body oils” among conventional detergents.

Here are the top 7 picks for Consumer Reports’ two categories for laundry detergents.

Top Conventional Brands, for standard top-loading washers:

1. Wisk Deep Clean, liquid

2. Tide Plus Bleach Alternative Vivid White + Bright, liquid

3. Tide for Cold Water, liquid

4. Cheer Stay Colorful for Darks, liquid

5. Tide Ultra Free & Gentle, powder

6. Tide TotalCare, liquid

7. Gain Icy Fresh Fizz Oxi Boost 2-in-1 FreshLock, liquid

Top High-Efficiency Brands, for front-loading or high-efficiency top-loading washers

1. Tide Ultra Plus Bleach Vivid White + Bright, powder

2. Wisk Deep Clean Free & Pure, liquid

3. Kirkland Signature Ultra Clean Pacs (Costco), pods/packs

4. Tide Ultra HE, powder

5. Tide HE Plus Bleach Alternative Vivid White + Bright, liquid

6. Kirkland Signature Ultra (Costco), powder

7. Tide Pods, pods/packs